Delivery Time: 12-72 Hours

Price: $ 9.9

Service Time Info:

  • Average time 12-48, max 72 hours 
  • Service open Monday to Friday: from 8:30AM to 5:30PM CST
  • Saturday: Limited processing.
  • Sunday: No processing.

Please verify that you have the Device Unlock app on your device, connect to Wi-Fi and press Permanent Unlock. If you get the message  “Unlock Failed" or “Not Eligible for Unlock" then your phone will be unlocked with this service.

If get any error messages like "Communication error", "Unable to connect to the server" or "Server not respondingplease try again later”, DO NOT submit your order as it is not supported for unlocking. NO Refund with either of those error messages.

Once the unlock request is processed, you need to

1. Connect your phone to WiFi

2. Go to play store and install "Device Unlock" app from MetroPCS

3. Open app and select "Permanent Unlock"

Phone will check status from server and reboot

This will work for Android devices that support the Mobile Device Unlock app:

  • Alcatel Fierce (A30) HOT MODEL
  • Alcatel OneTouch Fierce XL (OT-5054N)
  • Alcatel OneTouch Fierce 4 (OT-5056N)
  • Alcatel TRU (OT-5065N)
  • Coolpad Catalyst (3622A)
  • HTC Desire 530
  • HTC Desire 626s
  • Kyocera Hydro ELITE (C6740 & C6740N)
  • LG Aristo (MS210)
  • LG Leon 4G LTE (MS345)
  • LG G Stylo (MS631)
  • LG K7 (MS330)
  • LG K10 (MS428)
  • LG K20 Plus (MP260)
  • LG Stylo 2 Plus (MS550)
  • LG Stylo 3 Plus
  • Moto E HOT MODEL
  • Samsung Galaxy J3 Prime (SM-J327T1)
  • Samsung Galaxy J7 (SM-J700T1)
  • Samsung Galaxy On5 (SM-G550T1)
  • Samsung Galaxy S7 (SM-G930T1)
  • Samsung Galaxy S8 (SM-G950T1) HOT MODEL
  • Samsung Galaxy S8+ (SM-G955T1) HOT MODEL
  • Samsung Galaxy Core Prime (SM-G360T1)
  • Samsung Galaxy Grand Prime (SM-G530T1)
  • ZTE Avid Plus (Z828)
  • ZTE Avid Trio (Z833)
  • ZTE Obsidian (Z820)
  • ZTE Zmax Pro (Z981)
  • ZTE Blade (Z982) HOT MODEL
  • Don't see your model but has the MetroPCS Unlock App? Your Good!

Trouble Shooting: Please visit our Knowledge Database before contacting live support:

Refund PolicyIf your unlock fails and you have followed the troubleshooting steps found in the link above please contact our support team by supporting a ticket with the subject "Refund Request". We will require a YouTube video with special instructions to get your refund taken care of.